Welcome to Midtown!

To help route your request to the People & Engagement Division, please use the appropriate request form below and provide as much detail as possible. Before submitting your request, please review the following information:

  • All requests are reviewed by the Director of People & Engagement and must include clear and complete instructions before they are assigned for completion.
  • Request priorities are reviewed on a case-by-case basis and are subject to the People & Engagement Division’s current workload, existing priorities, and project deadlines.
  • Requests submitted before 3:00 p.m. and designated as High Priority may be completed the same day or within 1–3 business days, depending on the nature and scope of the request.
    • lease keep in mind that requests received after 3:00 p.m. may be subject to next-business-day intake and review.
  • Please only designate a request as URGENT if it requires attention within the next few hours. This will help the People & Engagement Division appropriately review and prioritize time-sensitive requests.
  • Request
  • Timeframe for Completion
  • Website Updates (minor)
  • Target: 1 to 3 business days
  • Website Updates (major – new pages)
  • TBD by Director of People & Engagement
  • Board Meeting Agendas
  • Target: 1 to 3 business days
  • Board Meetings
  • Target: 1 to 3 business days
  • Website Content Removal – same day
  • Before 2:30PM

Request Forms

I want to update the website

General Marketing and Comms

Website Request

Community and Business Events

Marketing and Comms Request Forms

Please complete all fields to ensure your marketing request is processed accurately. All requests will be reviewed by Madison within 2-3 business days. Project timelines will vary based on scope and workload.

Please note: The timeframe for completion begins after Madison’s 2–3 business day review period of the submitted needs and assets. These are estimated timeframes, and actual turnaround may vary based on the scope and complexity of the project.

Examples of potential timelines:

  • Request
  • Timeframe for Completion
  • Social Media Ads
  • Target: 2–5 business days
  • Email Newsletter Content Request
  • Submit: 1–2 weeks prior to newsletter send date
  • Blog Post Request
  • Target: 1–2 weeks
  • Digital Graphic
  • Target: 2–7 business days
  • Event Toolkit
  • Target: 2–3 weeks
  • Messaging / Copywriting
  • Target: 2–5 business days
  • PowerPoint / Deck
  • Target: 2–3 weeks
  • Brochure
  • Target: 2–3 weeks
  • Print Assets (Push Cards & Flyers)
  • Target: 1–2 weeks
  • Revise an Existing Asset
  • Target: 2–4 business days
  • Media Pitch
  • Target: 4–10 business days
  • Press Release
  • Target: 4–10 business days
  • Calendar Listings for Events
  • Submit: 1–2 weeks before desired listing date
  • Website Messaging
  • Target: 1–3 weeks (based on content complexity)
  • Photo or Video Request
  • Submit: 2–4 days in advance (editing time not included)
MPC UPDATE:

The November MPC Board Meeting has been cancelled

UPDATE:

The MRA Board Meeting has been rescheduled for October 23rd

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